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Professional Profile

Strategic Design Leader with over 20 years of experience bridging the gap between user needs and business goals. Expert in navigating complex enterprise ecosystems (Workday), global financial innovation (Mastercard Labs), and entrepreneurial ventures. NN/g Certified with a specialty in UX Management (certification ID: 1031727), focused on scaling design maturity, mentoring high-performing teams, and delivering high-fidelity prototypes at speed.

  • Strategy: Design Ops, UX Strategy, lean startup, design sprints, information architecture.
  • Leadership: Design management, stakeholder management, mentorship, cross-functional collaboration.
  • Tools: Figma, Adobe CS, design systems, rapid prototyping, usability testing, AI tools (Claude, Gemini, Lovable, Cursor).
  • Generative UI/UX: Designign for LLMs, prompt engineering for interfaces, AI-assisted content workflows.
  • Agentic workflows: Mapping user journeys for autonomous AI agents and “human-in-the-loop” feedback systems.
  • AI tutoring & personalisation: Scaling adaptive learning paths and real-time AI pedagogical assistants (Sana/Workday).
  • Ethical AI design: Implementing transparency, explainability, and bias mitigation in automated decision-making.

Work Experience